communication

  • 3 Kinds of Difficult Conversations

    Fifteen years of research at the Harvard Negotiation Project has produced some interesting information about what goes on during difficult conversations and conflict. In our workshop Cultivating Winning Relationships we explore the conversation strategies designed to cultivate winning relationships. Within these strategies there are three basic kinds of conversations, no matter what the subject. In […]

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  • 6 foolproof ways to start a conversation with anyone

    SkyeTeam Leadership Development

    I’ll let you into a secret. I am terrified of small talk. I know. Hard to believe. Put me on the stage at a conference, and I can deliver a compelling keynote to hundreds of people that has everyone engaged and involved. Ask me to work with your leadership team, and I can develop and […]

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  • Catch! The Secret to Active Listening.

    skyeteam leadership development

    “Heads up!” This familiar call alerts us to an incoming object by redirecting our attention to the current environment. Ok, it also helps us not get injured. Sometimes I think we should yell the same thing as we are talking with each other. As a facilitator and executive coach, I spend a lot of my […]

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  • Presentation Skills: How Do You Make Others Feel?

    SkyeTeam Leadership Development

    I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. ― Maya Angelou I first heard this quote when I was a teenager, and I have never forgotten it. The essence being that we are at our best when our primary […]

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  • Being an Oxymoron

    skyeteam leadership development

    It had been an interesting day working with a new project team. The day had begun with group of individuals who were finger-pointing and apportioning blame as to why the project was at risk. To say it was tense was an understatement. By the end of the high performing team session the situation had transformed. A successful day […]

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  • Johari Window Juju

    skyeteam leadership development

    We are often asked to help clients improve their skills in difficult conversations and giving feedback – delivering those messages that might be scary to deliver and tough to hear. Here’s a little tip that might help take some of the stress out of those interactions. It’s an oldie but a goodie and I use […]

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  • No News Is Bad News. Why We Avoid Feedback.

    skyeteam leadership development

    When you hear the word feedback, what do you think of? Typically, it refers to comments made about the performance of someone. “Feed-forward” is the work accomplished, and feed-back is an opinion on that work. What’s another way to think of feedback? Couldn’t it be turned around? Isn’t it possible that those you supervise feed […]

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  • Will You be my Mentor?

    Skyeteam leadership Development

    In an article, Facebook’s Sheryl Sandberg has said you cannot just ask somebody you admire to be your mentor, you must establish a two-way relationship first. I have to agree with her advice. A mentoring relationship needs both a foundation of trust, and to provide something of value for both participants—the mentor and the mentee.  Without […]

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  • Getting Rid of the ‘Filler Word’

    Last week I wrote about the scourge of the filler word. Those ums, ahs, you know, ‘like’ that creep into our conversation and take away from our communication effectiveness.  As promised, here are 5 steps to breaking the habit. 1. Self-Awareness Listen to yourself talk. Pay attention to what is coming out of your mouth and […]

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  • Avoid Death By Powerpoint

    skyeteam leadership development

    Death by Powerpoint…its a common complaint and one that is so easily avoided when giving a presentation.  Your audience is here to LISTEN and LEARN from you.  Not to read along with your slides.  The Powerpoint presentation or visual aids should support your content.  If your audience just needs to be able to read then you […]

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