How many times have you gotten feedback that ruffled your feathers or caused you to roll your eyes? Yet later, when you’d calmed down and put righteous indignation aside, you realized that you’d misheard the message and there was indeed a grain of truth in what had been shared? Effective feedback isn’t only about how […]
When was the last time you prepared for a conversation? My guess is that it was most likely a difficult one. Are you just as intentional when planning a conversation focused on recognition or celebration? In the book Cultivate, The Power of Winning Relationships, Morag Barrett describes this as an Applaud Conversation. When we thank someone or […]
When was the last time you prepared for a conversation? My guess is that it was most likely a difficult conversation, where you may have had to provide some tough feedback. When was the last time you were intentional about planning for a conversation focused on recognition or celebration? Morag Barrett explains, in her book […]
As business owners and team members, we all have to deliver tough messages. At some point, we will have to say the equivalent of that dreaded line, “We need to talk . . .” Why are such conversations so difficult that we’ll do anything to avoid them? I’ll admit, I don’t like having tough conversations. […]
Welcome to the Cultivate@Work Weekly Roundup. Each week we’ll scour the Internet for stories and ideas of how people cultivate winning relationships at work and share them in this blog. It’s perfect for anyone interested in applying the ideas and techniques from Cultivate. The Power of Winning Relationships by SkyeTeam CEO Morag Barrett.
In this week’s roundup we look at empathy and trust, and how to increase these qualities in your team. We also take a look at workplace culture and what are some ways to combat the toxic workplace.
We are often asked to help clients improve their skills in difficult conversations and giving feedback – delivering those messages that might be scary to deliver and tough to hear. Here’s a little tip that might help take some of the stress out of those interactions. It’s an oldie but a goodie and I use […]
When you hear the word feedback, what do you think of? Typically, it refers to comments made about the performance of someone. “Feed-forward” is the work accomplished, and feed-back is an opinion on that work. What’s another way to think of feedback? Couldn’t it be turned around? Isn’t it possible that those you supervise feed […]
In an article, Facebook’s Sheryl Sandberg has said you cannot just ask somebody you admire to be your mentor, you must establish a two-way relationship first. I have to agree with her advice. A mentoring relationship needs both a foundation of trust, and to provide something of value for both participants—the mentor and the mentee. Without […]
How to effectively answer questions during a presentation can be a sensitive issue. Here are some tips on how to handle the different types if questions you may encounter: 1. The one you hoped to avoid – well to be honest, if there is a question that you were expecting but hoped no one would ask […]
When you think of performance reviews, what comes to mind? Here’s a quick quiz to see where you stand: 1. The performance review is best time to share new information with employees. True False 2. When conducting a performance review for someone who is doing well, it is best to be encouraging and say things […]
